Privacy Policy

Privacy Policy

At Hotel Kazanlak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or use our services.

1. Information We Collect:

   • Personal Information: When you make a reservation or inquire about our services, we may collect personal information such as your name, email address, phone number, and payment details.
   • Usage Information: We may also collect non-personal information about your visit to our website, including your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information:

   • We use the information we collect to process your reservations, respond to your inquiries, and provide you with the services you request.
   • We may also use your information to improve our website, personalize your experience, and communicate with you about promotions, special offers, and other relevant information.

3. Disclosure of Information:

   • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.
   • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep your information confidential.

4. Data Security:

   • We implement a variety of security measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure.
   • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights:

   • You have the right to access, update, or delete your personal information at any time by contacting us.
   • You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.

6. Changes to this Policy:

   • We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our website or services, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.